Frequently Asked Questions

We highly advise making a booking before you attend, this is because we can get fully booked to capacity and may have to turn you away if you have no booking with us. You are required to complete a waiver form ahead of your session.

Yes we will do our best to accommodate your request, please call our booking team on 0161 710 2360 option 1. Please note the later you leave it the less likely it is we can do this, especially for weekends as our weekend slots can get fully booked sometimes two weeks in advance. So please give us as much notice as possible.

In order to move your booking, please let us know at least one hour before your actual booking time/session.

Normal socks must be worn. No non slip socks please. We strongly advise the wearing of a thin long sleeved top and long pants as, with all inflatables, friction burns can occur on exposed skin when performing certain activities, especially slides. Also, a friendly reminder that this is a family venue so please refrain from wearing slogan tops that may cause offence.

There are no height limits. The weight limit for our arena is 21 stones/133kg per person

We offer 15% discount for groups of ten or more, you don’t need a code for this as it will be automatically deducted from the final balance

Yes! We will be honouring the Jump Nation vouchers at Inflata Nation, this includes GroupOn Jump purchases before 25/09/2017. Please contact info@inflatanation.com if you have any problems with your booking.

Please contact our events team directly on 0161 710 2360 and it’s option 2, (please check our phone line opening hours under the contact us tab) or you can reach us via email at events@inflatanation.com.

Whilst we do our best to accommodate our customers. We do not offer refunds for bookings without at least 24 hours’ notice (even if your booking was made within a 24 hour period, we can't authorise a refund).

We hold a charity draw every month which you can enter by completing the form on our charity requests website page, located under Contact Us.

No. The arena is not made with any latex.

The waiver form is located at the bottom of every page on our website! Scroll to the bottom and click waiver form for the PDF. 16 year olds can sign their own waiver form but cannot sign for anyone else. You must 18 years of age or over to sign for anyone else. Anyone under 16 must be accompanied by an adult (over 18) bouncing or spectating.

You must be 18 years or over to sign the waiver form for bouncers. If you are 16 you can sign for yourself but no one else.

Yes, we have lockers. At all sites there will be a charge of £2.00 (1.5h) / £3.00 (2h) which is none refundable.

Kitchen opening hours: Weekdays - 12:00-19:30 Weekends - 10:00-20:00 School holidays - 10:00-20:00

Yes, carers can jump on the arena whilst supervising their caree. You MUST call our bookings team on 01617102360 to arrange this before booking.

Non-walkers/babies in arms are not permitted to go on the main arena unless it’s during a Inflata Tots class.

Please arrive 30 minutes before your scheduled start time to allow time for check-in and your safety briefing. Late arrivals will not have any lost time in the arena compensated.

We recommend children under 4 to bounce on the under 4’s arena for their safety, but if you would like them to go on the main arena they need to be supervised by a paying adult. Non-walkers/babies in arms are not permitted to go on the main arena.

Only one code can be used per booking and this includes birthday voucher codes.

The adult(s) who will be in the venue are fine to sign for whoever they’re supervising. These adult(s) will be responsible for the children in their group.

When planning your visit please refer to the booking tool on our website to check for the most up to date opening times and availability.

Some codes advertised on other websites may not actually be valid, and we cannot be held liable for codes that are falsely advertised.

Our phone lines operate on different times to our venues, please check these times under the ‘Contact Us’ tab before calling.

All ages can join in on the fun! Under 16's can jump with adult supervision . You need to be 16 and over to sign your own waiver form and jump without supervision.