Frequently Asked Questions

Following government advice, all restrictions have been lifted at our arenas in England, however they remain in place at our Glasgow arena until 21st March. All of the details can be found on the Plan Your Visit page of our website. If you have any questions, please contact us on 0161 710 2360.

Walk-ins are accepted at all venues, however this is dependent on availability at the time you arrive. If the venue is fully booked and you arrive without a booking then you will be turned away until the next available slot, so we always advise to pre-book if possible to secure your places.

Yes we will do our best to accommodate your request, please call our booking team on 0161 710 2360 option 1.

In order to move your booking, please let us know at least one hour before your actual booking time/session.

Normal socks must be worn. No non slip socks please. We strongly advise the wearing of a thin long sleeved top and long pants as, with all inflatables, friction burns can occur on exposed skin when performing certain activities, especially slides. Also, a friendly reminder that this is a family venue so please refrain from wearing slogan tops that may cause offence.

There are no height limits. The weight limit for our arena is 21 stones/133kg per person

We offer 15% discount for groups of ten or more, call our booking line on 0161 710 2360 to book. Please note: this cannot be used with any other discount or offer.

Yes! We will be honouring the Jump Nation vouchers at Inflata Nation, this includes GroupOn Jump purchases before 25/09/2017. Please contact info@inflatanation.com if you have any problems with your booking.

Please contact our events team directly on 0161 710 2360 and it’s option 2, (please check our phone line opening hours under the contact us tab) or you can reach us via email at events@inflatanation.com.

Whilst we do our best to accommodate our customers, we do not offer refunds for standard bookings without at least 24 hours’ notice (even if your booking was made within a 24 hour period, we can't authorise a refund). Events and parties are non-refundable.

We hold a charity draw every month which you can enter by completing the form on our charity requests website page, located under Contact Us.

No. The arena is not made with any latex.

The waiver form is on your booking confirmation email. Please click and follow the link to complete the waiver ahead of your booked visit. 16 year olds can sign their own waiver form but cannot sign for anyone else. You must 18 years of age or over to sign for anyone else. Anyone under 16 must be accompanied by an adult (over 18) bouncing or spectating.

You must be 18 years or over to sign the waiver form for bouncers. If you are 16 you can sign for yourself but no one else.

Yes, we have lockers. At all sites there will be a charge of £2.00 (1.5h) / £3.00 (2h) which is none refundable.

Every Inflata Nation venue has their own cafe and kitchen. We would advise you contact your preferred venue to discuss food served and kitchen serving times.

Yes, carers can jump on the arena whilst supervising their caree. You MUST call our bookings team on 01617102360 to arrange this before booking.

Non-walkers/babies in arms are not permitted to go on the main arena unless it’s during a Inflata Tots class.

Please arrive 15 minutes before your scheduled start time to allow time for check-in and your safety briefing. Late arrivals will not have any lost time in the arena compensated.

We recommend children under 4 to bounce on the under 4’s arena for their safety, but if you would like them to go on the main arena they need to be supervised by a paying adult. Non-walkers/babies in arms are not permitted to go on the main arena.

Only one code can be used per booking and this includes birthday voucher codes.

The adult(s) who will be in the venue are fine to sign for whoever they’re supervising. These adult(s) will be responsible for the children in their group.

When planning your visit please refer to the booking tool on our website to check for the most up to date opening times and availability.

Some codes advertised on other websites may not actually be valid, and we cannot be held liable for codes that are falsely advertised.

Our phone lines operate on different times to our venues, please check these times under the ‘Contact Us’ tab before calling.

All ages can join in on the fun! Under 16's can jump with adult supervision . You need to be 16 and over to sign your own waiver form and jump without supervision.