We've put together a list of our most frequently asked questions. If however you don't see the answer to your question listed below, please contact us or call 0161 710 2360 to speak to a member of our team.
Do I have to make a booking in advance or can I just turn up?
We highly advise making a booking before you attend, this is because we can get fully booked to capacity and may have to turn you away if you have no booking with us.
You are required to complete a waiver form ahead of your session.
I have already made a booking, but want to add on extra people, can I do this?
Yes we will do our best to accommodate your request, please call our booking team on 0161 710 2360 option 1. Please note the later you leave it the less likely it is we can do this, especially for weekends as our weekend slots can get fully booked sometimes two weeks in advance. So please give us as much notice as possible.
I need to change my booking time/session?
In order to move your booking, please let us know at least one hour before your actual booking time/session.
What clothing should I wear?
Normal socks must be worn. No non slip socks please. We strongly advise the wearing of a thin long sleeved top and long pants as, with all inflatables, friction burns can occur on exposed skin when performing certain activities, especially slides.
Also, a friendly reminder that this is a family venue so please refrain from wearing slogan tops that may cause offence.
Are there any height or weight restrictions?
There are no height limits. The weight limit for our arena is 21 stones/133kg per person
Do you offer discounts for group bookings?
We offer 15% discount for groups of ten or more, you don’t need a code for this as it will be automatically deducted from the final balance
Can I use my Jump Nation voucher at Inflata Nation?
Yes! We will be honouring the Jump Nation vouchers at Inflata Nation, this includes GroupOn Jump purchases before 25/09/2017. Please contact email@example.com if you have any problems with your booking.
I have a question about a party that I’d like to book or have booked, who do I contact?
Please contact our events team directly on 0161 710 2360 and it’s option 2, (please check our phone line opening hours under the contact us tab) or you can reach us via email at firstname.lastname@example.org.
Do you have a refund policy?
Whilst we do our best to accommodate our customers. We do not offer refunds for bookings without at least 24 hours’ notice (even if your booking was made within a 24 hour period, we can't authorise a refund).
I have a charity request, who do I speak to?
We hold a charity draw every month which you can enter by completing the form on our charity requests website page, located under Contact Us.
I am allergic to latex. Does the arena contain latex?
No. The arena is not made with any latex.
Where can we find the waiver form online?
The waiver form is located at the bottom of every page on our website! Scroll to the bottom and click waiver form for the PDF.
16 year olds can sign their own waiver form but cannot sign for anyone else. You must 18 years of age or over to sign for anyone else.
Anyone under 16 must be accompanied by an adult (over 18) bouncing or spectating.
Who can sign the waiver form?
You must be 18 years or over to sign the waiver form for bouncers. If you are 16 you can sign for yourself but no one else.
Do you have lockers?
Yes, we have lockers. At all sites there will be a charge of £2.00 (1.5h) / £3.00 (2h) which is none refundable.
What time does the Kitchen serve food until?
Kitchen opening hours:
Weekdays - 12:00-19:30
Weekends - 10:00-20:00
School holidays - 10:00-20:00
Do carers bounce for free?
Yes, carers can jump on the arena whilst supervising their caree. You MUST call our bookings team on 01617102360 to arrange this before booking.
Can non-walkers/babies in arms go on the main arena?
Non-walkers/babies in arms are not permitted to go on the main arena unless it’s during a Inflata Tots class.
What time should we arrive at the venue?
Please arrive 30 minutes before your scheduled start time to allow time for check-in and your safety briefing. Late arrivals will not have any lost time in the arena compensated.
Are children under the age of 4 allowed to bounce on the main arena?
We recommend children under 4 to bounce on the under 4’s arena for their safety, but if you would like them to go on the main arena they need to be supervised by a paying adult. Non-walkers/babies in arms are not permitted to go on the main arena.
How many discount codes can I use on one booking?
Only one code can be used per booking and this includes birthday voucher codes.
Can I sign a waiver for other people’s children that I am taking to the venue in my group?
The adult(s) who will be in the venue are fine to sign for whoever they’re supervising. These adult(s) will be responsible for the children in their group.
Are the opening times on Google accurate?
When planning your visit please refer to the booking tool on our website to check for the most up to date opening times and availability.
Do you accept discounts from 3rd party websites?
Some codes advertised on other websites may not actually be valid, and we cannot be held liable for codes that are falsely advertised.
When are your phone lines open?
Our phone lines operate on different times to our venues, please check these times under the ‘Contact Us’ tab before calling.
How old do you have to be to jump?
Any ages can jump with adult supervision (under 16). You need to be 16 and over to sign your own waiver form and jump without supervision.
Our inflatable theme park has a range of activities, unique to Inflata Nation. Visit our activities page to see them in action.
We recommend your under 4’s bounce on the under 4’s arena for their safety, but if you would like your group to stay together in the large arena please check this box:
Non walkers/babies in arms are not permitted on the main arena unless during a toddler session only.
“Incredible place and sooooo much fun to be had for children of all ages. They even have Autism friendly sessions so everyone can can join in.”
Google Reviewer, Runcorn, Google
“We went for our daughter's 30th birthday it was great fun and great place to go with the grand kids to you can have fun with them not just watching them”
Google Reviewer, Trafford, Manchester, Google
“This place is a must to do, brings out the kid in you, really good prices, family fun for everyone.”